SIGMA Equipment - Technical Specialist
Objective:

The primary objective of the technical specialist(s) is to write and create informative, accurate, market-relevant and search-optimized content listings for Sigma Equipment website. This Technical Specialist will assist the Acquisition team as a whole to achieve quality listing goals. All technical specialists are expected to collaborate across the acquisitions department to ensure individual and departmental performance objectives are achieved.

Essential Functions:
  • Technical Specialists will have defined listing targets to achieve on a weekly, monthly, annual business.
  • Conduct comprehensive research on assigned equipment by contacting equipment manufacturers, referring to technical specifications, engineering illustrations, and other relevant resources
  • Collaborate with internal departments and equipment owners to gather information and/or documentation
  • Translate technical information from internal and external sources to write, edit, proof and format equipment descriptions in accordance with company guidelines
  • When necessary select high-quality photos and videos, drawings, diagrams, and charts of inventory items that increase users’ understanding to be used for the listing; optimize all images for web use using photo-editing software
  • Conduct advanced research on inbound inventory items to provide as much relevant information as possible before arrival, therefore allowing the company to post listing on website
  • Research and locate equipment brochures and technical specification sheets that can be uploaded to Sigma’s equipment listing page and made available to customers and sales staff
  • Utilize Sigma’s extensive database to contact customers prospecting for new equipment pieces to list. This will be even more important if there is limited buying taking place within the acquisitions team during downturns in the buying cycle.
  • Ensure the timely completion and accuracy of equipment documentation process - identification of equipment purchase opportunity through approved listing
  • Assist the sales teams in gathering information for customer requests; ensuring any additional information that has been obtained for equipment is captured in Data Control Center (DCC)
  • Learn and understand industry standards
  • Responsible for developing specific equipment category specification questions
  • Present equipment subcategory presentations as required
Job Requirements:
  • High school diploma required; Bachelor’s degree in a technical, business or a related field is strongly preferred
  • Must be experienced researching items on the internet
  • Excellent communication skills, both verbal and written
  • Strong attention to detail
  • Availability to travel 15% of the time to assist acquisitions department when necessary
  • Must have a valid driver’s license
Knowledge:
  • Ability to efficiently navigate the Internet for research
  • Excellent verbal and written communication skills are essential
  • Ability to interact and collaborate with all levels of associates in the organization
  • Ability to write routine reports and correspondence
  • Basic video editing and familiarity with YouTube's upload process would be beneficial
  • Ability to read equipment manufacturer's operation manuals, maintenance manuals and machine schematic drawings
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Knowledge of Search Engine Optimization principles
  • Experience with optimizing images for web use with tools such as Corel or Photoshop a plus