SIGMA Equipment - Technical Specialist
Objective:

The primary objective of the technical specialist(s) is to write and create informative, accurate, market-relevant and search-optimized content listings for Sigma Equipment website. This Technical Specialist will assist the Acquisition team as a whole to achieve quality listing goals. All technical specialists are expected to collaborate across the acquisitions department to ensure individual and departmental performance objectives are achieved.

Essential Functions:
  • Conduct comprehensive research on assigned equipment by contacting equipment manufacturers, referring to technical specifications, engineering illustrations, and other relevant resources
  • Collaborate with internal departments and equipment owners to gather information and/or documentation
  • Translate technical information from internal and external sources to write, edit, proof and format equipment descriptions in accordance with company guidelines
  • When necessary select high-quality photos and videos, drawings, diagrams, and charts of inventory items that increase users’ understanding to be used for the listing; optimize all images for web use using photo-editing software
  • Conduct advanced research on inbound inventory items to provide as much relevant information as possible before arrival, therefore allowing the company to post listing on website
  • Research and locate equipment brochures and technical specification sheets that can be uploaded to Sigma’s equipment listing page and made available to customers and sales staff
  • Ensure the timely completion and accuracy of equipment documentation process - identification of equipment purchase opportunity through approved listing
  • Assist the sales teams in gathering information for customer requests; ensuring any additional information that has been obtained for equipment is captured in Data Control Center (DCC)
  • Learn and understand industry standards
  • Responsible for developing specific equipment category specification questions
  • Present equipment subcategory presentations as required
Job Requirements:
  • High school diploma required; Bachelor’s degree in a technical, business or a related field is strongly preferred
  • Must be experienced researching items on the internet
  • Excellent communication skills, both verbal and written
  • Strong attention to detail
  • Availability to travel 15% of the time to assist acquisitions department when necessary
  • Must have a valid driver’s license
Knowledge:
  • Ability to efficiently navigate the Internet for research
  • Excellent verbal and written communication skills are essential
  • Ability to interact and collaborate with all levels of associates in the organization
  • Ability to write routine reports and correspondence
  • Basic video editing and familiarity with YouTube's upload process would be beneficial
  • Ability to read equipment manufacturer's operation manuals, maintenance manuals and machine schematic drawings
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Knowledge of Search Engine Optimization principles
  • Experience with optimizing images for web use with tools such as Corel or Photoshop a plus