SIGMA Equipment - Sales Coordinator
About the Role

The sales coordinator will provide exceptional support for three established sales teams by answering and directing all incoming calls, maintaining the customer database with strict attention to accuracy and completeness, coordinating customer site visits, making travel arrangements for sales team members, approving customer profiles, assisting sales manager with sales team key performance indicators (KPI’s) and presenting an exceptionally professional presence with customers.

What You'll Do
  • Answer all incoming phone calls and direct to the appropriate sales team
  • Ensure incoming calls are being sent to an occupied seat
  • Be familiar enough with each team to present as sales coordinator for each specific team (from a customer perspective); know on any given day who is in the office, who is out of the office.
  • Front desk reception - greet visitors, sign for packages, be the first voice and face of Sigma Equipment - very professional and engaging
  • Maintain database to ensure customer profiles are accurate, complete, and relevant
  • Review and approve all new customer profiles each work week
  • Respond to information requests
  • Check equipment availability as a backup/additional support for acquisitions
  • Perform administrative functions - supporting HR and Marketing as needed
  • Assist sales manager with development and distribution of team daily, weekly and monthly sales numbers
  • Clean up marketing flyer emailer database after every weekly flyer distribution
  • Perform verification calls to clients who have gone inactive in either our email distributions or website activity
Job Requirements
  • Minimum of 5 years relevant experience in a coordination role, preferably in a B2B sales organization
  • Previous administrative and customer service experience is required in a collaborative work environment
  • Exceptional professional presence, strong communication skills – verbal and written; must be able to communicate with customers with impeccable grammar and writing skills
  • Proficient in writing and creating documents, presentations and spreadsheets, preferably in Google Docs
  • Strong internet navigation and research capabilities
  • Must possess exceptional and strong attention to detail
  • Ability to work independently with minimal supervision
  • Extroverted, warm, optimistic personality who can convey Sigma’s culture through all interactions